Vodafone users in Bengaluru were inconvenienced for more than two hours on Wednesday evening following a total blackout for about 30 minutes. The problem continued until 7 pm for several others. The problem began with the suspension of data connection followed by the total blackout.
"At about 4.30 pm, I noticed the 'emergency calls only' message on my mobile phone. However, I switched from 3G to 2G and the network was fine. Around 5 pm, even that was gone. It was frustrating," Praveen Shetty, a Vodafone user told DH. Shetty had come to the Vodafone Store on the Church Street. However, the staff at the store did not have any clue about the reason behind the blackout. Many tried to find out more about the problems through social media with many tagging Vodafone to ask about the blackout. Vodafone replied on Twitter: "HI, There is a temporary network outage in your area due to which you are facing an issue. The same will be resolved."
When asked, a Vodafone India spokesperson acknowledged that there was a technical glitch, but did not answer any specific questions by DH.
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