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Cancelled massage ends in alleged assault, Mumbai woman files complaintPolice said the therapist, enraged by the cancellation, allegedly verbally abused and physically assaulted the woman.
PTI
Last Updated IST
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AI generated image.

Mumbai: A woman from Wadala in Mumbai was allegedly assaulted by a female massage therapist of an app-based service provider after she cancelled the session midway as she felt uncomfortable, police said on Friday. The incident took place on Wednesday.

The 46-year-old woman had booked the appointment for a massage as part of treatment for a frozen shoulder. In her complaint, she claimed she became uncomfortable with the therapist’s behaviour during the visit and decided to cancel the session.

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Police said the therapist, enraged by the cancellation, allegedly verbally abused and physically assaulted the woman.

The victim then called the police during the incident. However, by the time a police team arrived at the spot, the accused had fled, officials said.

The Wadala police have registered a non-cognisable offence and initiated an investigation into the matter.

A video related to the incident has also surfaced on social media, the police added.

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(Published 23 January 2026, 22:16 IST)