IIT Bombay
Credit: File photo
Mumbai: Mumbai is set to get its first Gen Z-themed Post Office at the Indian Institute of Technology-Bombay at the Powai area of Mumbai which is equipped in facilities like free Wi-Fi-enabled space, cafeteria-style seating and a mini library, Aadhaar enrolment and update facility.
Designed with a cool, swanky, and youth-centric look and feel, the Gen Z Post Office of India Post reflects a transformative leap in public service delivery.
The inauguration of the Gen Z PO at IIT-Bombay campus will be graced by Chief Postmaster General, Maharashtra & Goa Circle, Amitabh Singh, and Director of Postal Services, India Post, Mumbai Region, Kaiya Arora, in the presence of the Registrar, IIT-B along with officers and staff of India Post and members of the IIT-B community.
The Gen Z PO is a significant milestone in the Department of Posts’ journey towards modernization and enhanced youth engagement.
The Gen Z PO, aligned with India Post’s transformative vision, introduces a fresh, contemporary, and experiential approach to postal services, specially curated for young citizens, students, and digital natives.
Following the successful rollout of similar Gen Z Post Offices across Delhi, Kerala, Gujarat, Bihar, and Andhra Pradesh, the Mumbai launch represents a major step in expanding this innovative initiative nationwide.
“By reimagining the post office as a vibrant community hub, India Post aims to bridge heritage with innovation, ensuring postal services remain relevant, engaging, and accessible to the next generation. The Gen Z Post Office at IIT-Bombay stands as a testament to India Post’s commitment to innovation, youth engagement, and citizen-centric service delivery—redefining the post office not merely as a place of transactions, but as a destination of experience,” India Post officials said.
The key features of the Gen Z Post Office include: free Wi-Fi-enabled space, cafeteria-style seating and a mini library, dedicated music corner, curated philately ancillaries, Parcel Gyan Post for awareness on parcel and logistics services, fully digital, QR-based service delivery, Aadhaar enrolment and update facility and Post Office Savings Bank (POSB) scheme evaluation and guidance.
There would be special offers for students: 10 per cent discount on Speed Post services and 5 per cent discount for bulk parcel customers.