Gas booking just an SMS away

Booking domestic LPG cylinder refill is now just a text message or an sms away.
Petroleum Minister Murli Deora on Monday launched the service which will initially be available in the national capital and then be extended to other metropolitan cities, state capitals and towns.

Indian Oil (IOC) and Bharat Petroleum (BPCL) consumers will have to do a one time registration of their mobile phone number by text messaging their local LPG distributor number and consumer number to 54625 and 52725 respectively. Thereafter, they are required to type LPG and send it to the same number to book LPG refills. For HP consumers, bookings would be done through IVRS system by dialling 9990923456, wherein voice guidance will prompt them to book refills. Customers would get a flash message on confirmation of registration, refill booking and refill delivery.

“These services are part of our Market Vision 2015,” Deora said after making the first booking of a refill from his mobile phone.

The three state-fuel retailers also launched a common toll free complaint number.
“Gradually, all cities having population of more than 5 lakh will be covered by the service,” Petroleum Secretary R S Pandey said.

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