<div align="justify">If you walk into Canara Bank’s new digital branch on MG Road, you will be greeted by Bro, a customised robot that can talk to you.<br /><br />The ‘customer care executive’, on duty since Thursday, is taking customers by surprise.<br /><br />The digital branch, with an array of automated services, is called Candi (short for Canara Digital). The bank’s head office in Bengaluru already has a 4.5-foot Kannada-speaking robot called Mitra. <br /><br />Bro and Mitra provide information about the bank’s products, lending rates and schemes for students. <br />When life gets dull, Bro can respond to peppy music and shake a leg.<br /><br />The robot gestures and engages with customers in a life-like manner. Using voice sensors, it catches keywords and responds to customer queries. Officials say Bro will speak more languages soon. <br /><br />The robot was imported and programmed by the bank’s digital team. Bro’s speech is casual, a change from the more formal style associated with robots. <br /><br />HDFC and City Union Bank have already introduced ‘humanoid robots’ with similar capabilities.</div>
<div align="justify">If you walk into Canara Bank’s new digital branch on MG Road, you will be greeted by Bro, a customised robot that can talk to you.<br /><br />The ‘customer care executive’, on duty since Thursday, is taking customers by surprise.<br /><br />The digital branch, with an array of automated services, is called Candi (short for Canara Digital). The bank’s head office in Bengaluru already has a 4.5-foot Kannada-speaking robot called Mitra. <br /><br />Bro and Mitra provide information about the bank’s products, lending rates and schemes for students. <br />When life gets dull, Bro can respond to peppy music and shake a leg.<br /><br />The robot gestures and engages with customers in a life-like manner. Using voice sensors, it catches keywords and responds to customer queries. Officials say Bro will speak more languages soon. <br /><br />The robot was imported and programmed by the bank’s digital team. Bro’s speech is casual, a change from the more formal style associated with robots. <br /><br />HDFC and City Union Bank have already introduced ‘humanoid robots’ with similar capabilities.</div>
