Lufthansa partners with Infosys for a GCC in Bengaluru

Bengaluru: Global aviation giant Lufthansa Group is setting up a global capability centre (GCC) in Bengaluru in partnership with Infosys, the IT firm informed on Tuesday. The centre will focus on delivering methods for future-ready and sustainable IT products and data driven solutions.

This is aimed at improving aviation safety, efficiency, customer experience, and competitiveness while aiding the German airline to manage volatile demand.

The GCC will also look into the software and product development as well as increase support for Lufthansa’s IT provider Lufthansa Systems GmbH (LSY) and products for the external airline market customers. "The aviation industry is facing unprecedented challenges, from volatile fuel prices and increasing operational complexities to global political uncertainties. This collaboration will be instrumental in optimising our operations, enhancing passenger experiences, increasing the productivity and stability of our operational processes - for sustainable growth,” said Thomas Rückert, Chief Innovation Officer, Lufthansa Group.

However, this isn’t the software giant’s first stint in the aerospace sector. Infosys and Rolls-Royce had worked on a joint aerospace engineering and digital innovation centre in Bengaluru in 2022.