Delhiites will soon get a one-stop helpline to report filth in their colonies as the Delhi administration is looking to set up a cleanliness control room in the secretariat.

The control room will receive phone calls, SMSes and information through other modes related to insanitary conditions in any part of the city and hasten the process for solving the problem.

The decision to set up the helpline was taken at a meeting chaired by Lieutenant Governor Najeeb Jung, during which he directed Chief Secretary D M Spolia and other officials to bring about a “visible” change as part of the recently launched Clean India mission.

Jung asked the Chief Secretary to set up the control room, deploy staff and put into place the mechanism for receiving calls, messages or information related to cleanliness.

“There has to be visible improvement, supported by evidence. There is no scope for complacency. It is our mandate as a government to deliver a clean city to our citizens,” Jung said.

The Lieutenant Governor directed civic agencies to pay special attention to community dustbins, garbage collection and cleanliness of public toilets.

He also sought an action plan from civic agencies for attending to garbage disposal in slums, resettlement and unauthorised colonies.

Action was also ordered against those who dispose industrial waste into the Yamuna.
Jung asked Delhi Police to ensure removal of encroachments from footpaths too.

He said officials will have to work with full force in order to achieve the target of making Delhi a world-class international city, together with fulfilling the promise of making Delhi clean by 2019.

Jung directed secretaries and head of the departments to be appointed as nodal officers for sending weekly reports on the cleanliness work done.