A couple were allegedly threatened by a Uber cab driver with a knife when they asked him to drop them inside the apartment complex.
Narrating the ordeal in a Facebook post, Siddharth Banik, a resident of Whitefield, said that he booked a cab to Marathahalli on March 22.
When the couple reached their apartment, Spice Garden, Banik asked the driver to drop them inside the apartment complex since his wife wasn't keeping well.
But the driver refused to accede to the request. When they requested him a second time, the driver allegedly flared up.
Shocked at the driver's behaviour, the couple got out of cab and complained about his rude manners. This made the driver even more agitated, as he allegedly jumped out of the car and flashed a knife at them.
Mortified, the couple ran inside the apartment compound while driver left.
Following poor response from the Uber help desk, Banik filed a complaint with the HAL Police.
“We sincerely regret this rider’s poor experience on our platform and we have immediately removed the driver-partner's access to the Uber app. We have reached out to law enforcement authorities and have offered to assist them with any information they might require,” said Uber on the incident.