AI continues to face software shutdown impact

29 flights delayed on Monday

While the glitch experienced by the check-in software system was fixed on Saturday itself, the airline grappled with the fallout for the third day on Monday. (PTI File Photo)

As many as 29 Air India flights were delayed by over an hour on Monday as the airline's operations continued to be impacted by the software shutdown that happened on Saturday.

While the glitch experienced by the check-in software system was fixed on Saturday itself, the airline grappled with the fallout for the third day on Monday.

An airline spokesperson said 352 flights were operated on Monday and 29 of them were delayed due to the system glitch that happened on Saturday.

The 29 flights were delayed by more than 60 minutes, the spokesperson added.

Following the glitch, 149 flights and 137 flights were delayed on Saturday and Sunday, respectively.

Air India's Passenger Service System (PSS) software, which takes care of check-in, baggage and reservation, was non-functional for more than five hours on Saturday.

The PSS software is owned and managed by Atlanta-based SITA.

Narendra Modi or Rahul Gandhi? Who will win the battle royale of the Lok Sabha Elections 2019


Get real-time news updates, views and analysis on Lok Sabha Elections 2019 on Deccanherald.com/news/lok-sabha-elections-2019 


Like us on Facebook or follow us on Twitter and Instagram with #DHPoliticalTheatre for live updates on the Indian general elections 2019.

Comments (+)