People's Problem

People's Problem

Open post office near HMT factory

More than 3,000 families live in and around the HMT watch factory. Several IT training institutes are also located in the area.

However, the nearest post office to the locality is more than two km away.
The two post offices - one on the watch factory premises and another just opposite the factory - have been closed down.

A large number of apartments have come up in the area near the watch factory and residents have to walk a long distance to avail postal services.
The postal authorities are requested to open a post office in the locality at the

N Mythili,
1C, Polaris, Aquila Heights, 27, HMT Factory Main Road, Jalahalli

Shift garbage dump yard

Garbage is dumped on almost half of the road on 6th Main (at the intersection of 7th and 8th cross) in Prakashnagar. It is causing inconvenience, especially in the morning hours when trucks are parked on the road to load wa­ste.  The authorities may take steps to ensure that gar­bage is dumped on a wider road.

Vishwanatha V,
Nandini Layout.

Debris dumped on footpath

The 18th Main - 40th Cross junction in Jayanagar 4th ‘T’ Block is always busy as two marriage halls and a Saibaba Temple are located on the stretch. Debris and stone slabs have been dumped on the footpath for the last six months, impeding movement of pedestrians and vehicles. Hope the authorities will take steps to remove the obstacles.

Gopalakrishna, Jayanagar.

Provide water supply

My residence is not receiving water through the BWSSB pipeline since the past two years. Repeated requests to BWSSB to supply water through tankers have fallen on deaf ears.
N Subramanya Raju, HRBR 1st Block, Kalyan Nagar

Public park in disarray

The park on the premises of the STS TB Hospital in Jayangar First Block, East Byrasandra area was previously a dump yard for more than 20 years. The park was developed at a cost of Rs 30 lakh.
However, neither the hospital nor the Bruhat Bangalore Mahanagara Palike has been maintaining the park for the last four-five months.

Due to lack of maintenance, the plants in the park are withering away. There is no security guard to keep a vigil on the lung space and hence the electrical fittings (lights, submersible pump, sprinkler pipes etc) have all been stolen and the park turns a haven for illegal activities at night.
Will the authorities concerned take steps to maintain the park at the earliest?

Keshava Kumar N,
President, Jayanagar
Residents’ Welfare Civic
and Cultural Association.

Ply BMTC buses regularly

There is almost no direct regular BMTC bus services to the ITPL and Bagmane Tech Park areas during office hours, putting daily commuters (who use daily and monthly passes) to great inconvenience.
However, there is a Volvo service to these areas almost every minute, where the passes are not allowed. The BMTC authorities are requested to ply regular buses to these areas.
Also, there is large-scale violation of the ban on smoking in public places in the City. The authorities must do the needful in this regard.


Open drain posing safety hazard

A huge open drain near National Centre of Excellence at CV Raman Nagar is a disaster waiting to happen. There is no enclosure for the drain and schoolchildren can easily fall into it. Foul smell emanates from the drain which has turned into a mosquito breeding ground. The authorities concerned should build an enclosure in view of public safety and health.
Sachin Sharma

Bescom goes back on promise

The Bangalore Electricity Supply Company authorities recently cut off tree branches on 12th Main, Malleswaram, citing electrical short circuit hazards. They had promised that the cut branches would be removed in two days. It’s over two months now and the dried branches, leaves continue to remain where they were. The road users hope for early action.
12th Main, Malleswaram

BWSSB response

Rude staff at BWSSB customer care

Grievance: Some of the staffers at the BWSSB customer care are rude. Recently, I called the customer care to book a complaint regarding overflowing drains and I found that the staffer answering the call took down the complaint, while attending other calls simultaneously. This shows the BWSSB’s attitude towards solving the problems of the customers. Hope the authorities take necessary action.
Narendra, Rajiv Gandhi Road, Jaraganahalli

Response: The staff working in the BWSSB call centre have been advised to behave with the complainants properly.
BWSSB customer
care manager

Rope in RWAs to sell BWSSB forms

Grievance: The BWSSB’s initiative to sell application forms at designated places in various wards is commendable. However, it must be noted that the new BBMP areas have a huge population and it will be impossible to issue application forms to all applicants at these places. The BWSSB should have more such centres in each ward and utilise the services of the residents’ welfare associations (RWAs) to sell the forms.
Hari Kannaiah, a resident.

Response: The application forms for sanction of new house service connection are made available at all service stations and sub-division offices. Citizens or members of Bangalore residents’ welfare associations can purchase any number of forms by paying necessary fee of Rs 100 per application form.
Ramakrishna, ACE (R)

Equal distribution of water

Grievance: A few houses at the far end of 16th, 17th and 18th Main in ‘A’ Block of Sahakarnagar are facing serious water problems. The water pressure is less and the BWSSB valveman fails to regulate the water supply correctly. The residents are forced to buy water supplied by the area corporator. Can BWSSB officials look into this and help everyone get an equal amount of water?
Raghu, ‘A’ Block,

Response: The frequency of water supply earlier has been increased from once oa week to twice a week in the areas of 16th, 17th and 18th Main in ‘A’ Block, Sahakaranagar, after commissioning of the Cauvery Water Supply Scheme Stage IV, Phase II. Action will be taken to further improve the water supply in the area.

Chalapathi, AEE- N2

Fee for new water connections

Grievance: The BWSSB has fixed fee for Cauvery IV Stage new water connections on the basis of the dimension of the sites. The Board has stipulated Rs 5,000 as fee for sites measuring 30x40 sqft and Rs 10,000 for sites measuring 60x40 sqft. However, the BWSSB engineers are demanding Rs 10,000 for sites measuring 30x42 sqft. The boundaries of the sites are not clearly marked in Bangalore and the demand of the BWSSB engineers is unjustified. The authorities concerned should set the norms reasonably.
P Selvaraj, ISRO, First Cross, Peenya Industrial Estate.

Response: The collection of Greater Bangalore Water Supply and Sewerage Project - Beneficiary Capital Contribution is as per the government order dated February 28, 2005. As per the GO, the BCC charges is based on the sital area - slab-wise rents, and not based on the per square feet sital area. As per the GO, slab rate is as follows:
A. Domestic Property
i. Up to 600 sqft sital area - Nil
ii. Between 600 sqft and up to 1200 sqft - Rs 5000
iii.Between 1200 sqft and up to 2400 sqft - Rs 10000
iv.More than 2400 sqft - Rs 15,000

Chalapathi, AEE- N2

Drains clogged

Grievance: For the last three months, the contractor under the guidance of the BWSSB executives, laid sewage line on the roads of Surabhinagar West and BGS Layout, in JP Nagar 8th Phase. While executing the works, they dug up the asphalted and mud roads in an unsystematic manner. The excavated material was dumped in open drains on either sides of the road. Due to rains and blockage of drains, sewage water overflows, inundating roads.
Surabhinagar (West) Association, JP Nagar 8th Phase

Response: The work of removing the excess earth from the drain is in progress, and also the asphalting work is under progress.

S R Nagaraj, JE AEE CMC-4-2

Write to us
Letters of grievances are pouring in and we are doing our best to accommodate as many as possible. Readers may write in to highlight civic problems affecting their locality and we will help address them in an interactive and effective manner.
Grievances and issues related to public utility agencies such as Bruhat Bangalore Mahanagara Palike (BBMP), Bangalore Water Supply and Sewerage Board (BWSSB), Bangalore Metropolitan Transport Corporation (BMTC) and Bangalore Electricity Supply Company Limited (Bescom) would be highlighted in the weekly column.
The writeups, which could be accompanied by photographs highlighting the problems, will be published on Mondays.
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