Glitch disrupts Metro service for two hours

Glitch disrupts Metro service for two hours

Namma Metro services were disrupted for nearly two hours due to a technical snag on Wednesday afternoon.

A senior official with the Bangalore Metro Rail Corporation Limited (BMRCL) said: “At around 12.47 pm, it was found that cross over of trains could not be done between the tracks at M G Road station. Due to this, train services could not be operated along Reach 1.”

Though the BMRCL’s technical team succeeded in restoring operations along single line (between Baiyyappanahalli and M G Road) by 1.17 pm, it was only after 2.10 pm that trains could be operated on both the lines. A majority of passengers, who had bought tickets, were irked and demanded that their ticket money be reimbursed.

“Owing to the snag, as many as six trips had to be cancelled between M G Road and Baiyyappanahalli. And we had to refund tickets of 63 passengers,” said a BMRCL official.

According to sources in BMRCL, a short interruption in power supply at the M G Road junction could have resulted in the disruption of service. But BMRCL’s Chief Public Relations Officer B L Y Chavan denied there was any power problem and attributed the disruption to a technical snag.