Amazon India to scale up 'Ashray' centres to 100; says rest stops open to all delivery associates

New Delhi: Amazon India on Tuesday announced plans to expand 'Ashray' centres - dedicated rest stops for all delivery associates across e-commerce and logistics ecosystem - to 100 by this year.

These centres have air-conditioned seating, clean drinking water, electrolytes, mobile charging points, washrooms, first-aid kits, and refreshment facilities for delivery associates.

The announcement by Amazon - which has over 30 such centres at present - assumes significance as IMD has warned of hotter-than-usual temperatures from April to June, with more heatwave days in central and eastern India and northwestern plains.

With the mercury soaring in the capital, 10 new centres have been launched in Delhi-NCR.

The Ashray (meaning shelter in Hindi) centres are not confined to Amazon's own network of delivery partners. Associates across e-commerce and logistics ecosystem can avail these facilities.

Amazon said this effort is an industry-first initiative designed to offer dedicated rest centres to delivery associates and logistics partners in high footfall areas.

While the centres are currently funded by Amazon, the e-commerce giant is open to idea of more companies teaming up in future to scale this up over and beyond, and to make it sustainable.

Located at petrol pumps and commercial rental spaces, these centres are equipped with essential amenities. Ashray centres operate from 9 AM to 9 PM, seven days a week all-year round, offering free access to all visiting delivery associates for up to 30 minutes per visit.

With a capacity to accommodate up to 15 people at any time, the centres offer convenient parking spaces as well.

"The health, wellbeing and comfort of delivery associates is our top priority," Abhinav Singh, VP Operations, India and Australia at Amazon said.

These facilities aim to offer delivery associates comfortable and safe pit-stop during their busy schedules.

"Opening these facilities to all delivery associates across e-commerce and logistics ecosystem, supports the entire logistics community and reflects our commitment to raising industry standards. We are encouraged by the response we have seen so far and are committed to expanding this initiative to 100 such centres across India," he said.