<p>The country’s second largest private sector lender HDFC Bank on Thursday launched digital banking service for small and medium enterprises(SMEs).<br /><br /></p>.<p>Briefing reporters over video-conference, HDFC Bank Group Head (Business Banking) Aseem Dhru said, “The new service will allow existing clients to access a complete suite of services instantly and round-the-clock on the device of their choice — desktop, laptop, tablet or mobile. This will eliminate the need for SMEs to call a relationship manager or visit a branch.”<br /><br />However, the existing brick-and-mortar service format for the SMEs will coexist with digital bank, and it would be the sole discretion of customers to choose between the two formats, Dhru added.<br /><br />The bank has over one lakh SME customers and expects 60% of all types of SME transactions to move online within 12 months. SMEs constitute 15% of its overall loan book as of March 2016.<br /></p>
<p>The country’s second largest private sector lender HDFC Bank on Thursday launched digital banking service for small and medium enterprises(SMEs).<br /><br /></p>.<p>Briefing reporters over video-conference, HDFC Bank Group Head (Business Banking) Aseem Dhru said, “The new service will allow existing clients to access a complete suite of services instantly and round-the-clock on the device of their choice — desktop, laptop, tablet or mobile. This will eliminate the need for SMEs to call a relationship manager or visit a branch.”<br /><br />However, the existing brick-and-mortar service format for the SMEs will coexist with digital bank, and it would be the sole discretion of customers to choose between the two formats, Dhru added.<br /><br />The bank has over one lakh SME customers and expects 60% of all types of SME transactions to move online within 12 months. SMEs constitute 15% of its overall loan book as of March 2016.<br /></p>
