<p>A survey conducted by Local Circles found that though over twice as many citizens were able to get a flight or hotel booking refund due to third-wave related cancellation as compared to the second wave, the majority still ended up losing money to airlines, hotels, travel websites and agents.</p>.<p>The survey that received more than 20,000 responses from citizens residing in 332 districts of India found that of those who cancelled travel due to the third Covid-19 wave, only 29 per cent were able to get a full refund from airlines and 34 per cent from hotels.</p>.<p>To a question on how did the cancellation process worked for the flight travel that you had booked for January-March 2022, 29 per cent said travel agent and/or airline accepted cancellation and refunded full amount, 14 per cent said the money was not refunded but they booked the flight for a later date.</p>.<p>On an aggregate basis, of those who cancelled flight tickets due to the third wave of the Covid wave, only 29 per cent were able to get a full refund from airlines/travel agents. The survey for this query received 10,151 responses.</p>.<p>A similar survey was conducted during the second wave of the pandemic, about 12 per cent of citizens who had booked travel were able to get a full refund due to the cancellation of flights.</p>.<p>In response to a query about hotel stay during January-March 2022, 34 per cent said travel agent and/or hotel accepted cancellation and refunded full amount”, 13 per cent said the cancellation was accepted by only partial amount was refunded. Another 13 per cent said travel agent and/or hotel accepted cancellation and refunded a very small amount, another 13 per cent said travel agent and/or hotel did not refund anything but rebooked the ticket for a later date. 27 per cent said the travel agent and/or hotel did not refund anything and they lost the entire booking amount.</p>.<p><strong>Watch latest videos by DH here:</strong></p>
<p>A survey conducted by Local Circles found that though over twice as many citizens were able to get a flight or hotel booking refund due to third-wave related cancellation as compared to the second wave, the majority still ended up losing money to airlines, hotels, travel websites and agents.</p>.<p>The survey that received more than 20,000 responses from citizens residing in 332 districts of India found that of those who cancelled travel due to the third Covid-19 wave, only 29 per cent were able to get a full refund from airlines and 34 per cent from hotels.</p>.<p>To a question on how did the cancellation process worked for the flight travel that you had booked for January-March 2022, 29 per cent said travel agent and/or airline accepted cancellation and refunded full amount, 14 per cent said the money was not refunded but they booked the flight for a later date.</p>.<p>On an aggregate basis, of those who cancelled flight tickets due to the third wave of the Covid wave, only 29 per cent were able to get a full refund from airlines/travel agents. The survey for this query received 10,151 responses.</p>.<p>A similar survey was conducted during the second wave of the pandemic, about 12 per cent of citizens who had booked travel were able to get a full refund due to the cancellation of flights.</p>.<p>In response to a query about hotel stay during January-March 2022, 34 per cent said travel agent and/or hotel accepted cancellation and refunded full amount”, 13 per cent said the cancellation was accepted by only partial amount was refunded. Another 13 per cent said travel agent and/or hotel accepted cancellation and refunded a very small amount, another 13 per cent said travel agent and/or hotel did not refund anything but rebooked the ticket for a later date. 27 per cent said the travel agent and/or hotel did not refund anything and they lost the entire booking amount.</p>.<p><strong>Watch latest videos by DH here:</strong></p>
