Disruption in the metro services on the Green Line (Yelachenahalli-Nagasandra) led to heavy crowd at the Kempegowda metro station on Thursday morning.

A train from Yelachenahalli to Nagasandra halted near the National College metro station around 9.46 am. Train movements on both the lines were disrupted for the next hour till services were restored at 10.57 am, a release from the Bangalore Metro Rail Corporation Limited (BMRCL) said.

“There was a large crowd at the Kempegowda metro station as trains were not moving. Especially on the Green Line platforms, the security guards had a tough time as many passengers lost patience,” a BMRCL official said.

BMRCL said the train had to be withdrawn from passenger service and the process delayed the running of the other train. The crowd at Kempegowda was the cumulative effect of the delay, it said.

The official said disruption in services on any line will inevitably lead to a crisis-like situation at the Kempegowda station. “As it was the peak hour, there were many people who were getting late to office and that led to angry exchanges,” a commuter said.

Additional train

The BMRCL deployed additional trains from Nagasandra, Rajajinagar and Peenya Industry metro station to ease the situation.

“Before normalcy was restored, passengers travelling in the train at National College, Rajajinagar, Peenya Industry and Sampige Road stations had to be detrained and cleared by the following trains,” the release said.