<p>Following the establishment of the field quality centre (FQC), the company -- which is a subsidiary of Japan's Nissan Motor Company -- hopes to achieve a better understanding of customer needs so it can build vehicles that garner a higher level of customer satisfaction. <br /><br />At present, Nissan sells models such as the X-Trail, Teana and Micra in India.</p>.<p>This is the seventh such facility set up by the Japanese auto major globally, which will help achieve its "Fix it right the first time" mantra.<br /><br />Nissan Motor India Managing Director and Chief Executive Kiminobu Tokuyama said, "At Nissan, quality is a key attribute in establishing brand value. The training centre will provide product, process and soft skill training for dealership staff, which will help us better focus on ensuring a quality ownership experience for our customers."<br /><br />As part of Nissan Motor's quality control initiatives, every new Nissan dealer will undergo a training programme before commencing operations.<br /><br />Nissan India was set up in 2005. In February, 2008, Nissan, together with global partner Renault of France, inked an MoU with the Tamil Nadu government to set up a 4 lakh units per annum plant at Oragadam at a committed investment of Rs 4,500 crore over seven years.<br /><br />The Oragadam plant was inaugurated on March 17 this year and the first car -- Micra -- rolled out from the plant in July. The company began exports of the Micra in October, with the long-term goal of selling the compact car in over 100 markets. Nissan has 20 dealers in the country at present and plans to have over 100 by 2013.<br /><br />After the success of the petrol variant of the Micra, Nissan started bookings for the diesel variant earlier this week. The diesel Micra is planned for a pre-Christmas launch. The company has so far sold around 4,500 petrol-variant Micra cars. </p>
<p>Following the establishment of the field quality centre (FQC), the company -- which is a subsidiary of Japan's Nissan Motor Company -- hopes to achieve a better understanding of customer needs so it can build vehicles that garner a higher level of customer satisfaction. <br /><br />At present, Nissan sells models such as the X-Trail, Teana and Micra in India.</p>.<p>This is the seventh such facility set up by the Japanese auto major globally, which will help achieve its "Fix it right the first time" mantra.<br /><br />Nissan Motor India Managing Director and Chief Executive Kiminobu Tokuyama said, "At Nissan, quality is a key attribute in establishing brand value. The training centre will provide product, process and soft skill training for dealership staff, which will help us better focus on ensuring a quality ownership experience for our customers."<br /><br />As part of Nissan Motor's quality control initiatives, every new Nissan dealer will undergo a training programme before commencing operations.<br /><br />Nissan India was set up in 2005. In February, 2008, Nissan, together with global partner Renault of France, inked an MoU with the Tamil Nadu government to set up a 4 lakh units per annum plant at Oragadam at a committed investment of Rs 4,500 crore over seven years.<br /><br />The Oragadam plant was inaugurated on March 17 this year and the first car -- Micra -- rolled out from the plant in July. The company began exports of the Micra in October, with the long-term goal of selling the compact car in over 100 markets. Nissan has 20 dealers in the country at present and plans to have over 100 by 2013.<br /><br />After the success of the petrol variant of the Micra, Nissan started bookings for the diesel variant earlier this week. The diesel Micra is planned for a pre-Christmas launch. The company has so far sold around 4,500 petrol-variant Micra cars. </p>