BSNL mobile goes deaf for 5 hrs

BSNL mobile goes deaf for 5 hrs

About 4.4 lakh subscribers in several parts of the state had to bear outage of telecom services from 11 am to around 4.30 pm due to a power snag at one of the main exchanges in Bangalore.

BSNL sources said a power problem at the Mobile Switching Centre (MSC) situated at Shankarpuram exchange disrupted the connections to all the Base Transceiver Stations (BTS) connected to it. “The tripping of a power line at the MSC brought down connections to BTS units linked from here to all over the state,” a BSNL official stated.

This particular MSC is connected to 1,400 BTS out of 2,000 BTS in Bangalore itself. All the affected connections were 2G connections. BSNL General Manager (Mobile Operations) Shubendhu Tiwari maintained that the glitch was not major in nature and was fixed immediately. “Only 10 per cent of the lines were affected,” he said. BSNL has 4.4 million mobile subscribers in Karnataka.

The problem was fixed over the next few hours and all the lines were functional by 4.30 pm. But several subscribers complained that their network experienced problems. “Call drops” were reported till Monday night.

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