Some 1,000 tickets for the 33,000-seater Wankhede Stadium were to be sold online but none of them could be bought as the website crashed due to heavy traffic.
As per contractual obligations, the Mumbai Cricket Association (MCA) will sell only 3,000 tickets to the public through online and window sales for the April 2 final.
Tournament secretary Ratnakar Shetty, who is also the MCA treasurer, said that the organising committee will now sell the 1,000 tickets allocated for the online sale through a lottery.
"We will also make sure that one person cannot buy more than two tickets," said Shetty.
The MCA is obligated to offer the International Cricket Council 8,500 tickets and the remaining for its club members.