Standards for hospitals launched

The Association of Health Care Providers India (AHPI) launched a set of ‘patient-friendly’ standards at hospitals in the City on Saturday to ensure affordable and quality treatment for all. 

The ‘patient-friendly’ standards designed specifically for hospitals in India, is principally aimed at ensuring that structures and processes in a hospital are in favour of a patient. In addition to this, they also look at the various measures providing quality care and safe care, legality of day-to-day operations and following of ethical practices, among the others. 

A full copy of the standards has been made available for pubic viewing on the AHPI website. 

 The standards were launched by Dr Devi Shetty, Founder and Chairman, Narayana Hrudayalaya, amid 100 other participants comprising doctors, hospital managing directors and chief administrative officers. Also, a workshop to sensitise professionals towards patients and visitors in hospitals was also started. 

The AHPI is also co-ordinationg with the Indian Institute of Technology, Madras, and the National Institution of Design to produce simulators. “These simulators will act as technological advancements to double as a replica of human bodies to help in medical training,” Dr Shetty said.

Speaking at the launch of the initiative, Dr Giridhar Gyani, Founder Director General, AHPI said, “A patient is the most important visitor at a hospital. We are trying to reinforce this fact through the workshop.” 

He also said they were confident that hospitals would experience a positive transformation once they comply with the standards. 

B G Menon, co-founder and managing director of ACME Consulting said, “We are organizing such workshops across the country to bridge this gap between hospital services and patient expectations.”