Bassi regrets brick attack on woman, cops to be trained

Embarrassed over a head constable’s brick attack on a woman, Delhi Police on Monday said they will conduct special training for staff to prevent such incidents in future.

Delhi Police Commissioner Bhim Sain Bassi even apologised and ordered a strict action against head constable Satish Chand. 

“On behalf of myself and Delhi Police, I want to express my regret. The head constable has already been dismissed from service. Apart from that, I have ordered that a criminal case be registered. We will investigate the matter,” Bassi said.

The incident forced the department to initiate some quick actions, which includes training aimed at ensuring better communication between police personnel and people. It will contain issues ranging from conversation skills and improving first impressions to personal development through meditation and motivational talks.

“The training is expected to help our staff engage with the public more effectively and in the process, they will also pass over a few suggestions on road safety to the public,” said Special Commissioner of Police (Traffic) Muktesh Chander.

The participants will be trained on communication, stress management, emphatic behaviour, listening skills, questioning in a non-threatening manner and use of body language to build trust.

“We want to make public feel secure and generate trust and confidence in our capabilities,” Chander added.

Traffic police also consider that short-fused motorists have made city roads more dangerous in the last few years.

On Sunday morning, a 42-year-old Delhi Transport Corporation driver was also beaten to death by a biker after the bus hit the motorcycle in west Delhi’s Mundka.
 Around 45 people, including the bus conductor, were present inside the bus when the incident occurred, but they remained silent onlookers.

Police claim that passers-by rarely call the PCR or note down numbers, making it impossible for the investigating teams to track down the accused. “Almost every day, the PCR receives dozens of calls about scuffles involving drivers. Most of these cases are reported from 10 pm to 7 am,” said another traffic police officer.

Despite the cases of road rage going up, police still do not keep separate accounts of these incidents.

“Our hands are tied in the absence of a specific law dealing with cases of road rage,” the officer said.