<p>Employees of the Delhi government have been alerted against departmental action if they voice their service-related complaints before the PMO or the top-most authority without routing their woes through the immediate seniors.<br /><br /></p>.<p>Chief Secretary K K Sharma has issued the directions following a message from the Prime Minister’s Office that too many service matters were being sent to the 7 Race Course Road or other central government functionaries.<br /><br />Sources said a warning has also been issued on the punitive action that might be taken against employees who ignore the instructions of not sending complaints directly to the PMO. “A circular from the services department has been sent to all principal secretaries and department heads on the issue,” said a senior official.<br /><br />Sharma’s warning to the government employees follows a letter from the Union Cabinet Secretary asking him to check the flood of complaints from Delhi government employees to Central government functionaries.<br /><br />An official in the services department said “disciplinary action” may also be taken against employees who still try to send complaints to the PMO or the Home Ministry, without seeking redressal at the level of their immediate superior.<br /><br /> Complaints related to protests linked to official directions have also put on the barred list by the services departments.<br /><br />“There have been instances where a subordinate official has disagreed with the instruction given by the immediate boss. In such a situation, the subordinate is expected to register his or her protest by sending a letter to the next higher authority rather than directly knocking at the doors of the central government,” said an official.<br /><br />The Cabinet Secretary has written in his letter to Sharma that the flow of grievance handling mechanism was known to the employees and there have been reminders in the past to follow the set system.<br /><br />He pointed out that despite the recognised channel of grievance handling some disgruntled employees serving in the Delhi government were writing directly to Prime Minister Narender Modi or his office staff.<br /><br />An official said the Cabinet Secretary’s letter is sure to bring Lieutenant Governor Najeeb Jung, the central government’s representative in the Union Territory, into the picture in a big way.<br /><br />Employees who seek help in service-related matters may now be tempted to write to Jung before directly taking their grievance to the doorstep of Modi, he said.</p>
<p>Employees of the Delhi government have been alerted against departmental action if they voice their service-related complaints before the PMO or the top-most authority without routing their woes through the immediate seniors.<br /><br /></p>.<p>Chief Secretary K K Sharma has issued the directions following a message from the Prime Minister’s Office that too many service matters were being sent to the 7 Race Course Road or other central government functionaries.<br /><br />Sources said a warning has also been issued on the punitive action that might be taken against employees who ignore the instructions of not sending complaints directly to the PMO. “A circular from the services department has been sent to all principal secretaries and department heads on the issue,” said a senior official.<br /><br />Sharma’s warning to the government employees follows a letter from the Union Cabinet Secretary asking him to check the flood of complaints from Delhi government employees to Central government functionaries.<br /><br />An official in the services department said “disciplinary action” may also be taken against employees who still try to send complaints to the PMO or the Home Ministry, without seeking redressal at the level of their immediate superior.<br /><br /> Complaints related to protests linked to official directions have also put on the barred list by the services departments.<br /><br />“There have been instances where a subordinate official has disagreed with the instruction given by the immediate boss. In such a situation, the subordinate is expected to register his or her protest by sending a letter to the next higher authority rather than directly knocking at the doors of the central government,” said an official.<br /><br />The Cabinet Secretary has written in his letter to Sharma that the flow of grievance handling mechanism was known to the employees and there have been reminders in the past to follow the set system.<br /><br />He pointed out that despite the recognised channel of grievance handling some disgruntled employees serving in the Delhi government were writing directly to Prime Minister Narender Modi or his office staff.<br /><br />An official said the Cabinet Secretary’s letter is sure to bring Lieutenant Governor Najeeb Jung, the central government’s representative in the Union Territory, into the picture in a big way.<br /><br />Employees who seek help in service-related matters may now be tempted to write to Jung before directly taking their grievance to the doorstep of Modi, he said.</p>
