<p>With Air India taking exception to a survey that put it among the worst performing airlines globally, aviation data company Flightstats today said it does not rank airlines on the basis of "On Time Performance" and that a media outlet "inverted" its data.<br /><br /></p>.<p>In a communication to Air India, the Portland-based company said a media outlet put the government-run airline in a "negative light" and that by no means it endorsed the portrayal of its performance.<br /><br />The company said it reports flight status and performance data from trusted sources that include airlines, airports, GDS systems, civil aviation authorities and positional data sources.<br /><br />"While we do highlight exceptional performers, we do not and have not highlighted low performance or maintain a list of worst performing airlines," it said.<br /><br />Air India had, in a strongly worded letter to Flightstats on January 10, not only contested the survey findings but had also termed it as an attempt to "tarnish its image".<br /><br />Flightstats said it stands by its data, collection systems, reporting based on these data sources and its validation methodologies.<br /><br />It said it would be "happy to work with Air India with regards to that data that we have sourced to compare with your own data".<br /><br />All data is reported using the industry standard A14 metric, which measures the percentage of on-time actual gate arrivals within 14:59 of scheduled gate arrival, it said.<br /><br />"Our data, which was a measure of 97.7 per cent of your arriving flights, indicated that 61.29 per cent of AI's flight arrived within the A14 threshold," the communication said.<br /><br />The media outlet applied its "journalistic license to invert the A14 result to highlight the percentage of delayed flights as 38.17 and indicated that the number was a predictor to future delays", it said.<br /><br />"This is not how we would portray airline On Time Performance," Flightstats said. </p>
<p>With Air India taking exception to a survey that put it among the worst performing airlines globally, aviation data company Flightstats today said it does not rank airlines on the basis of "On Time Performance" and that a media outlet "inverted" its data.<br /><br /></p>.<p>In a communication to Air India, the Portland-based company said a media outlet put the government-run airline in a "negative light" and that by no means it endorsed the portrayal of its performance.<br /><br />The company said it reports flight status and performance data from trusted sources that include airlines, airports, GDS systems, civil aviation authorities and positional data sources.<br /><br />"While we do highlight exceptional performers, we do not and have not highlighted low performance or maintain a list of worst performing airlines," it said.<br /><br />Air India had, in a strongly worded letter to Flightstats on January 10, not only contested the survey findings but had also termed it as an attempt to "tarnish its image".<br /><br />Flightstats said it stands by its data, collection systems, reporting based on these data sources and its validation methodologies.<br /><br />It said it would be "happy to work with Air India with regards to that data that we have sourced to compare with your own data".<br /><br />All data is reported using the industry standard A14 metric, which measures the percentage of on-time actual gate arrivals within 14:59 of scheduled gate arrival, it said.<br /><br />"Our data, which was a measure of 97.7 per cent of your arriving flights, indicated that 61.29 per cent of AI's flight arrived within the A14 threshold," the communication said.<br /><br />The media outlet applied its "journalistic license to invert the A14 result to highlight the percentage of delayed flights as 38.17 and indicated that the number was a predictor to future delays", it said.<br /><br />"This is not how we would portray airline On Time Performance," Flightstats said. </p>