Police launch citizen-friendly initiative

Police launch citizen-friendly initiative

The programme, to be held on third sunday of every month will give a hearing to the victims

Police launch citizen-friendly initiative

 Superintendent of Police Dr K Tyagarajan listening to a complainant, after inaugurating ‘Complainants’ / Victims’ Day’ at the town police station in Kolar on Sunday. Town Circle Inspector Nandakumar is also seen. DH Photo

The Police Department has introduced a new ‘Complainants’ / Victims’ Day’ programme on the third Sunday of every month, to bridge the gap between the people and police.

Under its new initiative, the complainants or victims can get to know the progress of their complaints registered at the respective police stations. They can also get the details of the progress in the investigations made and various others aspects pertaining to their respective cases.

The police officials who will be taking part in the meeting will provide all the information sought by the complainant or the victim. This programme is also aimed at reducing the delay caused in providing justice to the complainants. It will also help give a clear picture to both the police and the public.

10 grievances

Superintendent of Police Dr K Tyagarajan officially inaugurated the first meeting at the town police station.

He listened to 10 grievances on the occasion and also the measures taken by the police. He instructed the officials to take measures for the quick disposal of the cases. He warned that there should not be any delay in the clearing of the cases.

Physical abuse

Complainant Jaheer Alam, who was the first to speak, explained in the meeting that he was physically abused some people on March 13. When he visited the town police station to register a complaint on March 15, he was told to rewrite the complaint.

Inspite of visiting the police station several times, he was asked to rewrite the complaint again and again and yet the complaint never got registered, he said.

Only after bringing pressure from the MLA, the complaint was registered. Later on, the police never gave any information on the action taken against the culprits, he explained.
Replying to Jaheer Alam’s query, Town Circle Inspector Nandakumar said it will be difficult for the police to conduct investigation if the complaint is not clearly written. Hence the complainant was asked to rewrite the complaint once again.

Notice from court

Similarly, in another case, driver of a private bus Mushtaq Ahmad inquired about the status of his complaint registered against physical abuse.

To this, the SP replied that a case had been registered and the complainant had to wait till he got a notice from the court for hearing. Teacher Chalapathi, who had arrived from Bangarpet informed that his brother-in-law had killed his sister by setting her on fire and was absconding. The police had so far not arrested him. It is learnt that the culprit was staying somewhere in Tamil Nadu, he informed.

Tyagarajan suggested that since he was staying in another State, it was difficult to conduct immediate investigations.


Chalapathi was advised to provide his identification, so that it will become easy for the police to arrest him, he added.

Zakir Hussein, who has set up a shop near the Clock Tower Circle explained that he had registered a complaint with the police on December 26, regarding a computer theft, along with details about the culprits. But so far, the police had not bothered to take any action. They had not arrested the culprits, he expressed.

Suitable measures

The SP instructed the respective station inspector to take suitable measures in this regard. Scribes Harish and K S Ganesh complained that when they went to register a complaint about their mobile theft, they were not given a positive response.

The mobile thieves had been identified. There were possibilities that the thieves might escape during the raid. Hence, we are trying to implement plans in such a way they the culprits did not escape, Sub-Inspector S Y Mohan  explained.

DySP Sangappa Chalavadi, Inspector Venkatesh Shetty from the SP office and others were present on the occasion.