Cops: Can’t curb app fare spikes

When it rains, many who depend on autos and cabs are stranded, and end up paying high fares, over and above what is stipulated by the transport department.

Ride-hailing services raise their fares, citing increased demand, while regular drivers of regular autos demand double and more.

 RTO officials say charging a premium just because it is raining is against the law. A high-ranking RTO official told Metrolife, “It is indeed illegal. Drivers can be penalised for charging excess fare. But we haven’t received any complaint so far.”  People are more interested in reaching their destination than in raising a complaint, he says. Ola said its fare policy in Karnataka is in accordance with the state government’s guidelines, but wouldn’t answer further questions.

 Lalita, a high school teacher, says she pays Rs 50 on a ride-hailing app for a Rs 25 minimum-fare distance. “I am helpless,” she says.

Ola charges an “access fee” when an auto is hailed on its app. That takes the fares up.