Consumer forum comes to aid of Cool Club members

Consumer forum comes to aid of Cool Club members

They could not avail themselves of facilities promised

In many cases the Forum had also persuaded the Club to follow its orders and return money with the help of an EA or Execution Petition. The II Additional Forum has dismissed as withdrawn, four complaints against Amrutha Estates which is a division of Country Club.

Faulty television

The second forum has found Kundan Electronics in Rajajinagar guilty of deficient service, as G N Lokeshwar who bought a Videocon colour television from them was upset when it didn't work.

TV costing Rs 6,000 was defective, noisy and had poor picture quality. Forum President Nagarale has ordered the firm to either give him a  good television or refund his money.
The refrigerator that Vasudevan to ACE Machinery Services for repair, as it was unable to perform its cooling function. The firm charged Rs 4,500 to replace its faulty compressor but even after the repair the refrigerator didn't work. Thus, the firm has been ordered to refund the amount to the complainant.

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