Dist admin to seek DBT data from NPCI

About 2,500-5,000 consumers face problems every month due to DBT

Dist admin to seek DBT data from NPCI

District administration has sought data from National Payment Corporation of India (NPCI) to assess complaints regarding Aadhaar based Direct Benefit Transfer (DBT) of LPG subsidies in the district.

The data was requested following complaints regarding DBT of LPG subsidies. As on November 27, there were 5,50,516 LPG consumers in the district.

Speaking to Deccan Herald, Deputy Commissioner C Shikha said that the district administration have requested the data from NPCI, through e-governance cell of the State. As soon as the data is received by the district administration, it will be used to streamline DBT process and also rectify the complaints. Meanwhile, a committee consisting representatives of oil companies, major LPG dealers and banks have been formed to look into the issue.

According to sources, the probability of error in transferring subsidies under DBT was 0.5 to one per cent. This transformed to a total of about 2,500 to 5,000 complaints every month. “Grievance is not only with the consumers, but also LPG dealers,” the source said.


There are discrepancies in data generated at the LPG dealer following the transfer of subsidies. “For example, if the subsidy amount is transferred to a Vijaya Bank account, the dealer gets the data that it has been transferred to another bank through the LPG dealer,” the source said.

Shikha also highlighted other grievances faced by consumers. Some consumers are not getting subsidies since their accounts are yet to be mapped by NPCI.

Lead Bank manager, K N Shivalingaiah said that some consumers had received subsidies correctly for a period of time, before the subsidy transfer failed.

Speaking about the recently formed committee, he said that the committee will assess the types of complaints lodged by LPG consumers, NPCI mapping issues, failed transactions and others.

The committee has started compiling a list of malfunctions of DBT of LPG subsidies and will take measures to overcome them, he added.

According to data provided by the Lead Bank, of the 5,51,516 consumers, 4,87,971 have seeded with LPG distributors (89 per cent), while 4,22,640 have been seeded with banks (77 per cent). All the accounts seeded by banks have also been mapped by NPCI, he said.

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