After Shivraj Singh Chouhan's Air India criticism, Punjab BJP chief calls out IndiGo for 'chalta hai' attitude, broken seats

Tagging IndiGo airlines, DGCA, and aviation minister Kinjarapu Ram Mohan Naidu, he said that even though the cabin crew was courteous, they were unable to help him out and asked him to raise the complaint on the company's website.

After Union Minister Shivraj Singh Chouhan's criticism of Air India flight seats, Punjab BJP chief Sunil Jakhar has echoed similar views on IndiGo airlines claiming that what Chouhan experienced was not limited to Air India.

"It seems broken seats, as pointed out by Sh @ChouhanShivraj ji are not the exclusive domain of Air India. Here are some pictures of an Indigo Chd-Del flight on 27th January showing many seats having loosely thrown cushions and not the regular fitted seats conforming to the safety regulations(sic)," he wrote on X sharing pictures of seats from the plane circling the parts that were damaged.

Tagging IndiGo airlines, DGCA, and aviation minister Kinjarapu Ram Mohan Naidu, he said that even though the cabin crew were courteous, they were unable to help him out and asked him to raise the complaint in the company's website.

Slamming the "chalta hai" (it'll be fine) attitude of the airlines, the minister said that he was writing to the DGCA to ensure this mindset does not seep into safety measures.

"It’s not the loose cushions or comfort of the seats I’m concerned about. I am writing so that that DGCA ensures that this 'chalta hai' attitude of these two premier airlines does not extend to their adherence to the safety norms while servicing and maintenance of the aircraft," he opined.

Responding to his criticism, IndiGo airlines took to X and wrote that their seats have removable cushions and "on rare occassions", they may become loose.

"Safety is paramount for us, and we assure you that the overall seat design ensures no compromise is made with safety requirements. Thank you for your kind understanding and we look forward to welcoming you onboard again soon. Team IndiGo," the message read.

This comes just a couple of days after Union Agriculture Minister Shivraj Singh Chouhan targeted Air India for allotting him a "broken and sunken" seat, describing it as an "unethical" practice by the airline to make fliers sit on "bad and uncomfortable" seats after charging them full amount.

The airline apologised to the Minister and assured him that they will ensure such things do not happen.