India Post's Dak Ghar Niryat Kendras will boost MSME exports: Official

Mumbai: The transformative role of Dak Ghar Niryat Kendras (DNKs) of India Post will boost the exports of the Micro, Small and Medium Enterprises (MSME) sector.

“The initiative seeks to strengthen India’s export ecosystem by accelerating India Post’s presence in over 70 countries, while particularly supporting small exporters and businesses from Maharashtra,” Amitabh Singh, Chief Postmaster General, Maharashtra Circle.

Addressing a meeting hosted by World Trade Center Mumbai (WTC Mumbai) and the All India Association of Industries (AIAI), Singh said that over 1000 DNKs have been notified, providing exporters with end-to-end services including documentation, packaging, customs clearance, electronic Postal Bill of Export filing, IGST refunds, and volume discounts on the International Tracked Packet Service to 46 countries.

These centres have been designed to streamline export documentation and customs compliance at major trade hubs, offering simplified procedures and ready-to-use packaging at no additional cost to exporters, importers, and business houses.

Singh further emphasised that India Post is evolving into a large public logistics organisation with a strong focus on MSMEs, women entrepreneurs, self-help groups (SHGs), and Vishwakarmas. Leveraging its vast rural network and over 2.4 lakh Dak Sevaks, India Post aims to ensure expedited clearances and provide specialised services, including doorstep collection and delivery of export parcels across destinations.

“Efficient operations, approachable services, and competitive pricing are the need of the hour to support the growing international business community. Our services will reduce costs and make Indian exports globally competitive,” he said.

In his address, Dr Vijay Kalantri, Chairman, WTC Mumbai and President, All India Association of Industries, noted that logistics and supply chain costs in India currently stand at 10% of GDP compared to the global average of 8%. He remarked that India Post’s initiative will significantly benefit small exporters, MSMEs, and women entrepreneurs by offering transparent, cost-effective, and hassle-free export solutions.

“By collaborating with India Post’s extensive network, exporters and small businesses will gain greater access to international markets. Simplified procedures and efficient operations will enhance India’s export competitiveness in the global arena,” Dr Kalantri added.