IndiGo Crisis Highlights | IndiGo CEO says flights expected to normalise between Dec 10-15

IndiGo Crisis LIVE Updates | All IndiGo flights departing from Delhi stand cancelled till midnight amid operational disruptions

IndiGo Crisis LIVE Updates | IndiGo cancels over 400 flights at various airports on Friday

IndiGo Crisis LIVE Updates | 49 IndiGo flights likely to be cancelled from Hyderabad

IndiGo Crisis LIVE Updates |Over 100 IndiGo flights cancelled at Bengaluru airport, several at last minute

As per airport sources, 102 IndiGo flights have been cancelled so far — 52 arrivals and 50 departures.

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IndiGo Crisis LIVE Updates | IndiGo's 500 flight cancellations raise monopoly concerns in Rajya Sabha

IndiGo Crisis LIVE Updates | IndiGo has cancelled all departing flights from Chennai Airport till 6 PM today.

IndiGo Crisis LIVE Updates | Thousands of passengers stranded across various airports in India

IndiGo Crisis LIVE Updates | 'Matter directly concerns the house': Congress MP Pramod Tiwari

IndiGo Crisis LIVE Updates | A passenger, Namita, on her way to Haridwar for her father's 'Asthi Visarjan', is stranded at Kempegowda International Airport

IndiGo Crisis LIVE Updates| DGCA withdraws weekly rest norm for crew members

IndiGo Crisis LIVE Updates| DGCA DG Faiz Ahmed Kidwai requests for cooperation from All Pilot Associations and Pilots amid ongoing air travel disruptions.

IndiGo Crisis LIVE Updates|IndiGo's on-time performance slumps to 8.5 per cent

 IndiGo's on-time performance plummeted to 8.5 per cent on Thursday, with worsening operational disruptions impacting flight schedules.

The country's largest airline, which generally operates around 2,300 domestic and international flights daily, is now cancelling flights as part of efforts to tackle disruptions, primarily triggered by crew woes.

The On-Time Performance (OTP), an indicator of an airline's punctuality, plunged to 8.5 per cent on Thursday, as per the latest data from the civil aviation ministry.

Source: PTI

IndiGo Crisis LIVE Updates| IndiGo apologises as flight chaos peaks, promises faster refunds and waivers

Amid the ongoing flight disruption crisis, IndiGo on Friday, November 5, put out a statement apologising for the difficulties that passengers have had to face over the past couple of days. “While this will not get resolved overnight, we assure you that we will do everything in our capacity to help you in the meantime and to bring our operations back to normal at the earliest,” said IndiGo in a statement. 

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IndiGo Crisis LIVE Updates| Stocks fell 9% for the week as India's largest airline operator

IndiGo Crisis LIVE Updates| Civil Aviation Ministry steps in to resolve woes, orders measures for airlines

The Ministry of Civil Aviation has taken measures for immediate implementation by airlines, especially IndiGo, to resolve the severe disruption in flight schedules and stabilise services without delay. Two orders have been issued to mitigate the problems faced by the public and restore the stability of services, especially by IndiGo, says the Ministry.

It is expected:

- All flight schedules would stabilise and begin returning to normal midnight tonight.

- Full services and stability should return over the next couple of days.

- Passengers can track delays, if any, from home through information system installed by Indigo and others.

- In the event of flight cancellation Indigo will ensure automatic full refund for tickets.

- If passengers are stranded they will be put up at hotels where accommodation has been booked by airlines.

- Special measures have been taken to ensure senior citizens are not discomfited in any manner. They will be provided with lounge access.

- Passengers of delayed flights will be provided with refreshments and other necessities.

- A 24x7 control room at Ministry of Civil Aviation is constantly monitoring the situation on real time basis.

Central Government is fully alert to air passenger woes and is in constant consultation with all stakeholders. Every possible measure, including rule exemptions as announced by Directorate General of Civil Aviation on Friday, will be taken to restore schedules and ensure stability to mitigate the public’s woes.

IndiGo Crisis LIVE Updates| Have deployed additional manpower to tackle situation: Pune airport

Pune Airport on Friday said it has deployed additional manpower and strengthened coordination across all departments to manage passenger movement amid ongoing airline operational disruptions that have led to large-scale cancellations.

Airport officials said between midnight and 8 am on Friday, a total of 16 IndiGo arrival flights and 16 IndiGo departure flights were cancelled, while one Nagpur-Pune flight was diverted to Hyderabad due to Flight Duty Time Limitations (FDTL).

IndiGo Crisis LIVE Updates| Indigo working on 'structured recovery plan' to stabilize operations at the earliest: Internal email to employees

Indigo working on 'structured recovery plan' to stabilize operations at the earliest, according to an internal email to employees.

Indigo teams have also 'temporarily unpublished' all the rosters across the network.

IndiGo Crisis LIVE Updates| IndiGo cancels 31 flights at Goa's Dabolim airport; tourism industry stares at drop in footfalls

The operations of IndiGo continued to be plagued by disruptions on Friday as the India's largest airline cancelled 31 domestic flights from Goa's Dabolim airport till noon.

Amid a slew of cancellations, the Airports Authority of India (AAI) has advised passengers to check their latest flight status before heading to the airport. A senior official from the AAI, which runs the Dabolim airport in South Goa, said as of 12 noon, 31 IndiGo flights were cancelled, while only seven aircraft could take off.

The official informed the number of cancellations is going increase by evening and added arrangements have been made in coordination with the private airline for facilitating passengers for cancellations or re-bookings.

- PTI

IndiGo Crisis LIVE Updates | Stranded IndiGo passengers at Raipur airport fume over cancellations

Confusion prevailed at the Swami Vivekananda Airport here on Thursday as several IndiGo flights were abruptly cancelled or rescheduled, leaving passengers stranded for hours.

Angry passengers were seen asking questions, even shouting in frustration as staff members at the airline's counter outside the airport could not provide them answers.

Airport officials did not respond to messages and calls seeking details of cancellations.

"I have been standing here for two hours. Call the concerned person, let us go inside. We are standing here like fools," a passenger was heard saying.

There was no clear communication from the airline, some passengers claimed, adding that they were shocked to find their morning flights rescheduled to late night with no guarantee that even then flights would be operated.

- PTI

IndiGo Crisis LIVE Updates | Over 40 IndiGo flights cancelled; passengers left in the lurch in J&K

Chaotic scenes unfolded at the two commercial airports in Jammu and Kashmir on Friday after 13 IndiGo flights from Srinagar and 11 from Jammu were cancelled, prompting protests from hundreds of stranded passengers over the airline's alleged failure to respond to distress calls.

IndiGo operations continued to witness disruptions nationwide due to pilot-rostering issues faced by the airline.

On Friday, the airline was scheduled to operate 36 flights at the Srinagar airport -- 18 inbound and 18 outbound, officials said.

However, owing to rostering issues, the IndiGo cancelled 13 arriving and as many departing flights, they said.

The cancellations led to protests against the airline by passengers who had turned up at the airport, resulting in chaos. "However, the situation was brought under control immediately," an official said.

- PTI

IndiGo Crisis LIVE Updates | Bengaluru's KIA says Indigo flights to Mumbai, Delhi cancelled since December 5

Passengers distressed over cancelled IndiGo flights at KIA.

IndiGo Crisis LIVE Updates | Bengaluru-Delhi air fares cross Rs 40,000 as Indigo crisis continues

A screenshot of a website showing sir fares of flights post cancellations.

IndiGo Crisis LIVE Updates | Aviation Ministry establishes control room to monitor real-time situation

On IndiGo flights service disruption, Ministry of Civil Aviation has established a 24×7 Control Room (011-24610843, 011-24693963, 096503-91859) that is monitoring the situation on a real-time basis to ensure swift corrective action, effective coordination, and immediate resolution of issues as they arise, says the Ministry.

IndiGo Crisis LIVE Updates | New FDTL norms on hold; ministry says complete restoration of flights in 3 days

The Flight Duty Time Limitations (FDTL) orders of the DGCA have been placed in abeyance with immediate effect. Without compromising on air safety, this decision has been taken solely in the interest of passengers, especially senior citizens, students, patients, and others who rely on timely air travel for essential needs: Ministry of Civil Aviation

"In addition to this, several operational measures have been directed to ensure that normal airline services are restored at the earliest and that the inconvenience caused to travellers is significantly reduced. Based on the immediate implementation of these directives, we expect that flight schedules will begin to stabilise and return to normal by tomorrow. We anticipate that complete restoration of services will be achieved within the next three days."

IndiGo Crisis LIVE Updates | Northern Railways add new coaches to trains amid flight disruptions

In view of disruption of flight services of Indigo following measures taken by Northern Railway for passenger convenience -

1. Augmentation of one 3A coach in 12425/26 Jat Raj.

2. Augmentation of one 3A coach in 12424/23 DBRT Raj.(Link rake of JAT Raj)

3. Augmentation of one CC coach in CDG shatabdi 12045/46 .

4. Augmentation of one CC coach in ASR shatabdi 12030/29.

5. Further arrangements are under planning.

IndiGo Crisis LIVE Updates | Pilots’ body hits out at DGCA’s ‘unsafe’ exemption to IndiGo amid mass cancellations

Pilots' body Airlines' Pilots Association (ALPA) India on Friday took "strong" objection to safety regulator DGCA's "selective and unsafe" relief to domestic carrier IndiGo, amid widescale cancellations, saying the decision sets a dangerous precedent.

The Directorate General of Civil Aviation (DGCA) earlier in the day granted IndiGo temporary exemption from stricter night duty rules for pilots.

In a letter to the DGCA on Friday, ALPA-India said the decision not only sets a "dangerous precedent" but also undermines the very principle and purpose of the civil aviation requirement under which the norms have been formulated.

It also said on the pretext of passenger inconvenience, IndiGo is seeking relief despite having knowingly increased their winter operations while being fully aware of the implementation of the second phase of the pilots' flight duty and rest period norms.

- PTI

IndiGo Crisis LIVE Updates | 4-member panel to probe flight ops crisis, says 'deficiencies in internal oversight'

DGCA orders the constitution of a committee for a comprehensive review and assessment of the circumstances leading to operational disruptions of IndiGo airlines.

IndiGo Crisis LIVE Updates | Airlines expects fewer than 1,000 cancellations tomorrow; normalcy by Dec 10–15: CEO

IndiGo CEO Pieter Elbers on Friday said the airline expects to have less than 1,000 flight cancellations on Saturday and that the situation is anticipated to normalise between December 10-15.

On a day when the airline cancelled more than 1,000 flights, or over half of its daily number of services, Elbers, in a video message, apologised for the major inconvenience caused to the passengers due to the disruptions.

"Regrettably, earlier measures of the last few days have proven not to be enough. So we decided today for a reboot of all our systems and schedules, resulting in the highest number of cancellations so far, but imperative for progressive improvements starting tomorrow onwards.

"With these actions, we expect tomorrow to have cancellations below 1,000. The support of DGCA, in providing specific FDTL implementation relief, is of great help," Elbers said.

(PTI)

IndiGo Crisis LIVE Updates | No info about flight disruptions, expensive alternate options: Passengers share ordeal

The ordeal of IndiGo passengers does not seem to ebb with many complaining that the airline is still not communicating to them about flight delays and cancellations, all of which was adding to the travel cost.

Muneeb Chaurasiya had a flight on Thursday from Gorakhpur in Uttar Pradesh to Mumbai along with a friend and his mother. But when he reached Gorakhpur airport, which is 44 kilometres from his residence, to take the 4 pm flight, he was told that it was delayed.

At 9 pm, the airlines communicated to him that the flight has been cancelled and rescheduled to Friday. On Friday, when Chaurasiya reached the airport, he was again told that the flight had been cancelled. "It is not like Mumbai where one has good public transport.

Coming to the airport alone costs Rs 2,000 one way. I made this journey four times (two times to and fro) which cost me Rs 8,000 and my ticket to Mumbai was Rs 10,000," said Chaurasiya. Frustrated, he sought full refund from Indigo and booked train tickets to Mumbai since fares of other airlines have shot up to Rs 53,000 per person. "It was not just my flight that was delayed.

(PTI)

IndiGo Crisis LIVE Updates | Shares dip over 7% in four days

Shares of InterGlobe Aviation, the parent of IndiGo, dropped over 7 per cent in the past four days ever since a crisis engulfed the airline, where it cancelled a large number of flights, leaving thousands of passengers stranded for several hours.

In the past four trading days, the stock has lost 7.23 per cent on the BSE. On Friday, the stock declined 1.22 per cent to settle at Rs 5,371.30 apiece. During the day, it dropped 3.15 per cent to Rs 5,266.

On the NSE, shares of the firm ended 1.27 per cent lower at Rs 5,367.50 each. In the last four days, the stock has declined by 7.30 per cent.

The company's market valuation has eroded by Rs 16,190.64 crore to reach Rs 2,07,649.14 crore since December 1.

(PTI)

IndiGo Crisis LIVE Updates | Aviation Ministry rolls out urgent measures to tackle chaos

The Civil Aviation Ministry has issued updates set of urgent measures including extension of the exemption from certain FDTL norms until February 10, 2026. DGCA teams are now monitoring operations in real time, while a four-member committee has been set up to investigate how the disruption occurred and fix accountability.

IndiGo Crisis LIVE Updates | Kolkata-Mumbai flights cost Rs 90,000; Mumbai-Bhubaneswar Rs 84,000

Airfares reached levels never seen before on Friday, with a one-way one-stop economy-class SpiceJet Kolkata-Mumbai flight ticket for December 6 costing up to Rs 90,000, and a similar ticket of Air India for Mumbai-Bhubaneswar going up to Rs 84,485, according to the airlines' websites.

A similar trend was noted on many other high-traffic routes.

With IndiGo cancelling over 1,000 flights on Friday owing to crew shortage as the second phase of the pilots flight duty and rest period norms kicked in, huge capacity was out of the market, leading to airfares tripling and quadrupling from over the normal range, a travel industry executive said.

"The situation is such that you can't predict what are going to be the ticket prices when you book a flight. It may be two times, three times or even more than the normal fare range," he said.

(PTI)

IndiGo Crisis LIVE Updates | Railways operates special trains, add more coaches to clear rush

To cater to the passengers faced due to disruption of the Indigo fiasco, Indian Railways on Friday deployed 116 extra coaches on 37 trains across multiple zones step follows a surge in demand as thousands seek alternative travel options.

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IndiGo Crisis LIVE Updates | If flight cancelled, please don't come: Airline issues yet another apology, fresh instructions for passengers