Passengers to provide OTP received on mobiles to book tatkal train tickets: Indian Railways

New Delhi: The Indian Railways on Wednesday said that to book Tatkal train tickets from railway reservation counters, passengers will have to provide a one-time password received on their mobile phones.

The Railway Ministry initiated the OTP-based Tatkal ticketing system for journeys booked from reservation counters on a pilot basis on November 17.

It started with a few trains, and the number was soon increased to 52.

In the next few days, this reservation system at counters will be implemented for all remaining trains, the ministry said in a statement.

The railways said the new system adopted to curbing misuse of the last-minute ticket booking facility.

The OTP-based Tatkal reservation system was proposed to make the last-minute ticket-booking facility more convenient for common users.

"Under this system, while booking a Tatkal ticket at a reservation counter, the passenger receives an OTP on the mobile number provided in the reservation form. The ticket is confirmed only after successful OTP verification," the ministry said.

In the past few months, the Railway Ministry introduced a couple of measures for passengers to get fair access to ticket reservations and discourage booking agents from exploiting the system for their own benefit.

In July, the Railway Ministry mandated Aadhaar verification through OTP for online ticket bookings under the Tatkal system across the country.

From October 1, it permitted only Aadhaar-authenticated users to book reserved general tickets through the IRCTC website or app during the first 15 minutes after booking opens for any train.