As SBI’s one-stop solution platform ‘YONO’ for the online access of all banking services has suspended digital account opening through Aadhaar following the Supreme Court’s order, the bank has sought clarity from the RBI for an alternative solution, a top official said.
The Supreme Court order on September 26 said it was not mandatory to link the 12-digit unique identification number Aadhaar for opening or availing banking services, among others. Since then the SBI has disabled the facility of opening paperless bank account through ‘You Only Need One’ (YONO) temporarily, customers are required to visit a branch to open an account.
“As of now the e-KYC is not being permitted, so we want some clarification from the RBI. We have discussed this with the regulator,” the official told PTI.
