'Supplies won't stop immediately'

Secretary to Food, Civil Supplies and Consumer Affairs Department B A Harish Gowda on Wednesday maintained that the department had never told LPG agencies to immediately stop supply of gas cylinders to consumers whose connections have been identified as
suspended.

Speaking to Deccan Herald, Gowda said: “We are practical in this matter. We never told them (distributors) to stop supplying gas to consumers. Chances are that they will take orders and deliver if you order now. It will be a problem for the next supply if the details have not been sorted out by then. But if they are corrected now, then these suspensions will be deleted by then.”

What people need to do

Gowda said that consumers whose connections have been suspended due to errors in entering the details have two options.

One - to submit the scanned documents on the website: www.ahara.kar.nic.in
These documents will be checked on the same day of submission at the Deputy Director’s office.

The other option is to go to the nearest Deputy Director’s office in Bangalore urban and the tashsildar’s office in Bangalore rural and get the documents updated correctly.

“Some of the entries contain mistakes like wrong RR number. Mistakes like these will be rectified immediately in a matter of minutes from Thursday. I suggest people to use this option and get the problems corrected,” Gowda urged.

What not to do

People who have to get the entries corrected, have been asked not to go to their distributor.

“They (distributors) cannot do anything. All the entries are modified in our office and sent to them daily. They merely upload the information we send. There is no use of going to them to correct the problem,” Harish Gowda said.

Consumers found having multiple connections will be given an option of keeping the connection they choose. “Our inspectors will go with a list of connections to one household.  They can choose whichever they want to retain,“ Gowda added.