'Consumers should be aware of their rights'

'Consumers should be aware of their rights'

There is a necessity to create awareness among the consumers to protect them from being cheated, said Deputy Commissioner Dr N V Prasad.

He was speaking after inaugurating a programme on National Consumers’ Day organised by Food and Civil Supplies and Consumer Affairs Department at Old Fort Hall in Madikeri on Saturday.

Zilla Panchayat CEO N Krishnappa said that consumers should examine the quality of the products before buying. The goods should be bought only after confirming the price, quality and warranty.

District Consumer Forum President K M Thimmaiah presiding over the programme asked the consumers who have been cheated while buying the product to file application with the consumer court and receive the compensation.

 “The consumers should not have the feeling that complaining to the consumer court is waste of time and money. Rather they should give complaint as soon as they become aware that they have been cheated. The consumers should keep the receipts, bills and other records safely with them,” he said.

Consumer Forum member A S Hemalatha stressed on the need to educate the consumers to take measures to avoid themselves from getting cheated. It has been 25 years since the Consumer Right Act was introduced. With the advanced technologies and increased advertisements, consumers are increasingly falling prey, she said. Additional Deputy Commissioner K M Chandre Gowda and others were present.

 

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