JOIN USThe Metro Corporation said that CCTV surveillance and related technology is helping them ensure passenger security at Namma Metro stations.
Metro officials related a recent case in which a gang of pickpockets had robbed a passenger of his wallet as he boarded the train at MG Road station on June 10. After the passenger lodged a complaint with the station controller, security staff reviewed surveillance footage at the station.
Recordings confirmed that the pickpockets had exited the Baiyappanahalli station at 6:50 pm, discarding the wallet with all documents, but minus the cash, under a platform seat at the station. Security staff returned the wallet to the passenger. The individual was advised to lodge a complaint with police and did so after much persuasion, said Metro officials.
In another case, the same gang was responsible for the theft of a mobile phone from the shoulder bag of a female Metro commuter as she travelled on an escalator at Baiyappanahalli station at about 6.40 pm on June 6. The incident was reported to station authorities and a complaint was registered with the police.
To apprehend the gang, select members of Metro security staff were detailed for special surveillance duties at stations. On June 25, the special surveillance team observed the same gang boarding the train at MG Road station. Immediately, CCTV operators at the central surveillance room were alerted to track the suspects. In addition, a security team was kept on standby at Baiyappanahalli station. The gang was apprehended as they stepped off the train and handed over to the police. A police investigation is in progress.
Both victims were informed about the arrest of the culprits and have been advised to contact the police to facilitate the investigation and help bring the culprits to justice, said Metro officials.