<p>The Bangalore Electricity Supply Company (Bescom) plans to instal smart meters at every level to monitor the flow of power from its feeders to the consumers and thereby curb wastage and loss of power. <br /><br /></p>.<p>The company would instal 80,000 meters at the distribution transmission centres in its jurisdiction, Bescom managing director P Manivannan said at an interaction programme organised by the Federation of Karnataka Chambers of Commerce and Industry (FKCCI) on Tuesday.<br /><br />Bescom has already installed the meters in Bangalore City and they will be installed on the City outskirts and in towns like Kolar and Doddaballapur soon. <br /><br />“We have already embarked upon installing three lakh meters at the consumer level to monitor energy flow. These smart meters will help us curb wastage during transmission or by way of commercial misuse,” he said.<br /><br />Manivannan said the Karnataka Electricity Regulatory Commission (KERC) had given them time till next year to bring down wastage of power. <br /><br />Average interruption<br /><br />“We have already brought down the average interruption time from one and half hours to 12.7 minutes, with an average improvement of 41 per cent in supply. <br /><br />“There is an addition of 10 per cent, in terms of power supplied to consumers every year. However, the hike in tariff has only been four per cent every year,” Manivannan said.<br /><br />Speaking on the occasion, KERC member V Hiremath said monitoring feedback from consumers and increasing awareness among citizens to approach the Consumer Disputes Redressal Forum (CDRF) for their problems regarding electricity must be encouraged. <br /><br />He said KERC kept aside a part of its annual revenue to deal with customer satisfaction issues. <br /><br />“The sooner Consumer Disputes Redressal Forum is implemented effectively, the better it is for customer satisfaction,” he said.</p>
<p>The Bangalore Electricity Supply Company (Bescom) plans to instal smart meters at every level to monitor the flow of power from its feeders to the consumers and thereby curb wastage and loss of power. <br /><br /></p>.<p>The company would instal 80,000 meters at the distribution transmission centres in its jurisdiction, Bescom managing director P Manivannan said at an interaction programme organised by the Federation of Karnataka Chambers of Commerce and Industry (FKCCI) on Tuesday.<br /><br />Bescom has already installed the meters in Bangalore City and they will be installed on the City outskirts and in towns like Kolar and Doddaballapur soon. <br /><br />“We have already embarked upon installing three lakh meters at the consumer level to monitor energy flow. These smart meters will help us curb wastage during transmission or by way of commercial misuse,” he said.<br /><br />Manivannan said the Karnataka Electricity Regulatory Commission (KERC) had given them time till next year to bring down wastage of power. <br /><br />Average interruption<br /><br />“We have already brought down the average interruption time from one and half hours to 12.7 minutes, with an average improvement of 41 per cent in supply. <br /><br />“There is an addition of 10 per cent, in terms of power supplied to consumers every year. However, the hike in tariff has only been four per cent every year,” Manivannan said.<br /><br />Speaking on the occasion, KERC member V Hiremath said monitoring feedback from consumers and increasing awareness among citizens to approach the Consumer Disputes Redressal Forum (CDRF) for their problems regarding electricity must be encouraged. <br /><br />He said KERC kept aside a part of its annual revenue to deal with customer satisfaction issues. <br /><br />“The sooner Consumer Disputes Redressal Forum is implemented effectively, the better it is for customer satisfaction,” he said.</p>
