CISF chief asks jawans to share grievances, ideas through e-mail

The CISF has allowed its jawans and officials working in the field across the country to share their grievances and suggest new ideas to the top brass over e-mail.

As a matter of fact, the about 1.47 lakh personnel paramilitary force recently implemented a few suggestions shared by its troops deployed on the ground. “I have asked our personnel spread across the country to share their ideas, grievances and any other relevant issues by writing directly to me. In the last about four months, I have received a total of 559 e-mails from my jawans and officials on various issues and topics.

“We want our men and women to share with us their ideas. I encourage them to send across their views,”CISF chief Arvind Ranjan said here on Thursday.

The CISF, a force under the Union Home Ministry, is deployed to secure some of the most vital installations in the space, atomic energy, power and steel sector apart from securing all 59 civil airports of the country. The DG said he got a maximum of 282 emails, on his official e-mail id ‘’, from his personnel on the issue of transfer and posting, out of which 68 were acted upon positively, while in 13 cases a regret was issued based on the merits of the case. Another set of 37 e-mails the force headquarters got was about cases of promotions, pensions and official accommodation-related queries.

Fourty-four personnel sent suggestions on various issues like an existing policy on arms and ammunition, recommendations for the 7th Pay Commission and others, the DG said. The whole idea is to initiate a “helping culture” in the force and see that everyone helps each other whether senior or junior, Ranjan said.

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