The CBDT has asked the Income Tax department to ensure prompt action in timely redressal of taxpayers grievances pending for long.
The Central Board of Direct Taxes (CBDT), which supervises the functioning of the I-T department, has asked all Chief Commissioners of the department to ensure that grievance applications are not kept pending for a long time.
According to official data till June 23, 5,283 grievances are pending in various wings of the I-T department with 1,604 such pleas pending for more than one year.
Taxpayer grievances in the I-T department vary from timely credit of refunds, problems related to filing of tax returns and similar issues. “Pending grievances shall be reviewed and authorities concerned reminded for redressal on weekly basis; special focus shall be on grievances pending for over a year...,” CBDT wrote to the I-T officers.
