Greenline Metro stations crowded due to confusion over train frequency

Namma Metro stations, on the greenline stretch between Sampige Road and Peenya Industry, were crowded on Sunday and Monday with confusion prevailing over the running frequency of trains

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Passengers, in both directions, assembled on the same platform in Yeshwantpur. This despite the fact that Bangalore Metro Rail Corporation Ltd (BMRCL) had announced trains on the greenline stretch would be running at 20-minute frequency on December 8 and 9. Though the BMRCL had displayed the message at the stations, commuters questioned the guards on the reason.

Between 9 am and 11 am, on Monday, Deccan Herald found most stations crowded.
“Since morning, a lot of people have been waiting. There is no display of time the next train would arrive. Even regular travellers were unaware and were enquiring about it,” said a staff at Kuvempu Road Station.

Ragu (name changed), a passenger, said they had put the notice near customer care centres and at the entrance. It is on A4 sheet paper and did not catch the attention. It would be ideal announcements are made at stations to help passengers,” he added.

BMRCL spokesperson said newspaper announcements were made well in advance. “We also put up boards at all stations. The frequency has been decreased due to maintenence work on the stretch,” he added. Assuring additional boards would be put up soon, he said trains would run at 20-minute frequency from December 11  to 13 and services would remain unaffected on December 10.