Karnataka Bank MD and CEO P Jayaram Bhat said the bank would open 21 e-lobbies in the next financial year across the country. He was speaking after inaugurating e-lobby 24x7 centre, which provides essential banking facilities such as ATM, cash depositor, cheque depositor and passbook printer, at Kodialbail here on Friday.
He said the bank has already opened three e-lobbies in Bengaluru. The number of Karnataka Bank ATMs would reach 1,000 by March 31. The passbook printers, one of the facilities of e-lobby will be provided in other branches too. The bank has started using Face Book and Twitter to display its products and it could be used for transaction as well in days to come, he said.
The bank has met with its vision statement. It is technology savvy, customer centric, national presence, progressive, corporate governance and sound ethical value.
The number of branches has been increased to 675 and transaction is more than Rs 75,000 crore. The response of customers is quite impressive to the Alternative Delivery Channels. Out of 8.55 lakh transactions per day, the ratio of manual and ADC is 67:33 at present. The growth of ADC is good, he said.
Chief General Manager M S Mahabaleshwara Bhat said that Karnataka Bank has opened 75 branched in the year 2014-15, which is a record for the bank. By launching e-lobby service, the bank has made its products simple and more easily accessible. It is proved that it is a first generation bank with modern technology.
Along with ATM, e-lobby has cash depositor, cheque depositor and passbook printer. With cash depositor, a customer can deposit 200 Indian currency notes. Those who have registered their PAN with the bank can deposit up to Rs 2,00,000 and others can deposit upto Rs 49,900. The machine has the all the capability to accept the cash as per Clean Note Policy of Reserve Bank. Notes issued prior to 2005 are segregated in a separate bin to insure that it will not used for circulation. Cheque depositor can read the cheque with help of account number, cheque date and amount. It issues the depositor a scanned copy of the same with the date and time as an acknowledgement, he said.
Customer of the Karnataka Bank from 1964, Manipal University former vice chancellor B M Hegde said that it is a family bank and suggested to start a ‘customer day’.
AGM H B Ravindranath Hande, Senior General Manager Jayaram Hande, General Managers Meera Arahna, Raghuram, Raghavendra Bhat, Radha Ram Dorai of FIS were present.
