Infosys leader in application outsourcing: Forrester

“Infosys scored the highest of the India-centric providers,” said a Forrester report.  Additionally, Infosys received the highest client reference score in effectiveness of AO processes and among the highest in the average client reference scores. Infosys also received the highest possible client reference score in account management and governance skills and flexibility.

According to the report, the company has a strong vision about how intellectual property can be used to improve overall productivity compared with other India-centric providers, as well as a strong vision for managed outcome relationships.

Forrester also highlighted that Infosys has a detailed specific plan for geographic expansion.  “Clients in North America are today looking for innovative approaches from their AO providers to manage their enterprise-wide applications portfolios. Infosys’ investments in alternative engagement models combined with IP (intellectual properties)-led solutions places us at the forefront for companies looking to move toward managed-outcome relationships for AO services,” said Ashok Vemuri, senior vice president,  Infosys.