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Woman onboard IndiGo's Varanasi-Mumbai flight booked for abusing cabin crew

She was handed over to Sahar police after the flight landed at Mumbai airport and based on the complaint of a crew member, she was booked under provisions of the Indian Penal Code and Aircraft Rules, the official said.
Last Updated : 27 June 2024, 19:35 IST

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Mumbai: A woman passenger of IndiGo Airlines flight 5292 from Varanasi to Mumbai was booked for allegedly abusing and misbehaving with cabin crew over a change in seat, a police official said on Thursday.

The incident occurred on Monday, the official added.

"The flight with 175 passengers took off from Varanasi 29 minutes late. The woman, occupying seat 9, asked for a change in seat but refused when the crew asked her to take seat 15. Some 15 minutes later, she went to the lavatory and then started abusing and misbehaving with the crew," he said.

"Though crew members initially ignored her rants, she continued to shout at them. After the crew as well as some other passengers complained about her behaviour, she was declared an unruly passenger after following the due process for such a move," the official said.

She was handed over to Sahar police after the flight landed at Mumbai airport and based on the complaint of a crew member, she was booked under provisions of the Indian Penal Code and Aircraft Rules, the official said.

"A customer onboard flight 6E 5292 from Varanasi to Mumbai was declared unruly after misbehaving with the cabin crew. Upon landing at Mumbai airport, the customer was handed over to airport security personnel, following standard protocol. An official complaint has been raised with the authorities," IndiGo said in a statement.

With PTI input

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Published 27 June 2024, 19:35 IST

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