'Wants to fool customers': TMC's Mahua Moitra accuses Decathlon of violating privacy laws

Trinamool Congress MP Mahua Moitra has accused French sporting brand Decathlon of "violating privacy and consumer laws" by asking for her mobile number and email ID while making a purchase.

Moitra made accusations on Twitter saying that she visited a Decathlon store in Delhi to buy a pair of trousers in cash for her father. However, they sought her mobile number and email address to make the purchase.

Refusing to share her personal details with the store, Moitra made a tweet tagging the company while being at the store.

While her tweet stirred up a debate on the social media platform, Moitra also shared a screenshot of a message, which she claimed was from a top lawyer at the Supreme Court, urging her not to share her personal details.

"Don't give your mobile number to Decathlon. Ask them to reconfigure their system. I ran into the same problem with Lenskart and refused to give my mobile number. I spoke to their head manager and finally, he put in some random employee's mobile number," the message read adding that these retail chains "have configured their system in this way to trap the customers".

The TMC leader further said that she often buys goods from Decathlon in the UK, but has never been asked to share such personal details, unless the customer wants a paperless receipt. "So clearly only the Indian arm wants to fool customers here. Not nice", she added.

While many Twitter users tried to counter Moitra saying that asking for a phone number and email ID is a regular process in retail shops, she defended herself saying that such details are not required when payment is made in cash, especially for a payment of just around Rs 1,500.

However, Moitra was later allowed to leave the shop with her purchase after she said the "sweet manager" put in his own number in the record.

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