Toyota Kirloskar Motor (TKM) recently announced the expansion of its online portal to facilitate the distribution of genuine spare parts and accessories to the retail market.
The online portal was started as a pilot activity in Bengaluru during August 2015, making TKM the first company to start an online market place to support its Parts Connect Distributor and Customer to interact on a common platform for convenience.
The expansion across zones will be executed through the appointment of Wholesale Parts Distributors across India to cater to customers, retailers and other bulk buyers.
Commenting on the announcement, Shekar Viswanathan – Vice Chairman and Whole-time Director - Toyota Kirloskar Motor, said “The launch of online portal gave us the edge to reach out to more and more customers with best quality products.”
Toyota aims to take its customer service to the next level facilitating the use of Toyota genuine spare parts anywhere and anytime at user’s own convenience. Toyota would review the entire parts network channel to ensure parts availability to all its customers at ease.
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