In the Nanjing Urban Planning Bureau of Jiangsu Province, a yellow light will flicker in the office computer system of the department, a warning signal, if an official does not finish a case within 20 days.
“If an official violates the protocol when dealing with a case, a red light will flicker,” Ding Haiyang, head of the discipline department of the bureau said. The system enables public to follow their case, know the result of the official’s work on a website and make complaints online.
The new system is proving effective as 52 departments of the provincial government, 13 city governments and 106 county departments in Jiangsu are linked by the new monitoring system.
The system has sent about 3,200 yellow-light warnings and 22,400 red-light warnings throughout the province since it started operation in January last year.