Vacation goes awry for consumers

They paid up small amount to these firms for week-long trip to Munnar

The Forum has ordered the Casa Retreat Pvt Ltd and Vacation Credit Card in Hamdh Court to pay up Rs 50,000 as compensation to the complainants.

Mohan Kalluraya and Pushpalatha were lured by these business people on their mobiles, to pay up a minimal amount for a holiday in Munnar. They paid up small amounts to these firms for the week long holiday and even bought their air tickets. But later they got an unsigned and suspicious letter from these firms telling them that their holiday had been cancelled and Rs 1,400 was enclosed in the letter. But there was no money in the letter. They complained to the IV Forum to which the firm did not appear and the Forum President G Siddanagoud found Casa Retreat and Vacation Credit Card guilty of deficient service and unfair trade practices.

Post office to pay for delay

Prashanth Kumar S M a  young boy from a poor family had learnt to drive and got a licence after which he applied to the High Court of Karnataka  for the post of a driver. But when the registered letter finally arrived from the High Court, it came  too late for him to go to the interview.

He complained to this forum which found the General Post Office, Bangalore and the
Postmaster, Mullahalli, Kanakapura Taluk, guilty of deficient service and has ordered it to pay up Rs 25,000 as compensation to Prashant Kumar with costs of Rs 5,000.

Beauty centre

 Rekha V Ganachari had joined the Trendz Slimming & Beauty Centre who claim to be experts in body slimming and weight reduction methods. She enrolled as a member paying Rs 5,000 for reducing 20 kg weight.

But she lost only 11 kgs and was not happy and was told to join another programme. Instead she complained to this forum which has ordered the Centre to repay Rs 2,000 to her.

Apartment

 Swetha Gangawar had paid up Rs 4,10,000 to Kristal Projects (India) Ltd for a flat which she later decided not to buy. But she was unable to get back her money which they had promised to return in January 2009. This forum has ordered the firm to repay her money within six weeks.

Unfair trade practice

C Nagesh was lured by an advertisement put out by one Sangeetha of Dealers in Mobile Phones in Sampige road which had a scheme of offering 120 per cent cash back on any mobile instrument on its purchase. He bought a mobile for Rs 13,700 for which the shop was supposed to pay Rs 16,440 as promised or deliver a Handy Cam worth Rs 14,400 with two wrist watches worth Rs 1,500. But he got none of this and the Ist Additional Forum has found this shop guilty of indulging in unfair trade practices and has ordered Sangeetha to pay Rs 16,440 to the complainant.