JOIN USYasmin sent a parcel through courier by Speed Post from the General Post Office on Raj Bhavan Road on July 2.
The package, worth more than Rs 10,000, was addressed to her son-in-law, Naveed Zaman, Bimarck Strasse, Germany. The package should have reached her daughter by Friday.
Yasmin used to track her courier every day on the website indiapostgov.in. On July 7, she was shocked to find that the package had reached a random address in USA and the status showed that it was delivered.
Speaking to Deccan Herald she said that she has sent an e-mail complaining about the delivery on July 7, but for the last three days they have not responded to her phone calls and have been saying that they will take it up with their Mumbai office.
‘First of its kind’
Vishwanath from the complaint section of GPO said, “Well this is a first of its kind complaint.
In my two years here, nothing of this sort has ever happened.” He said that Bangalore office cannot deal with the matter as Mumbai office deals with all international courier.
A copy of the receipt of the parcel which Deccan Herald received clearly mentions the address.
The GPO charged Yasmin Rs 2,598 for their services but she is more upset that her grand-daughter will not get anything for her first birthday. She plans to move the consumer court if the GPO fails to provide her with a satisfactory response.