Delhi Minorities Commission opens 11 grievances centres

Delhi Minorities Commission opens 11 grievances centres

The Delhi Minorities Commission has formed 11 grievance centres at the offices of empanelled NGOs in several Muslim dominated  areas to deal faster with complaints.

The centres will function as Delhi Minorities Grievances Centres. Zeeshan Ahmed, the commission’s Urdu translator and Manisha Batra have been selected as nodal officers to monitor and guide the NGOs. 

Safdar H Khan, chairperson of the commission believes that every department has a redressal system but community involvement can help in resolving issues faster. 

To ensure better results

“The complaints received by the NGOs will be handed over to the nodal officers, who will forward them to the commission. Action will be taken within 48 hours to ensure better results,” said Khan. 

Pushpinder Singh, member of the commission added that there are 16 NGOs working with the commission for development of minorities in Delhi. 

“We have selected 11 NGOs and five more are in the pipeline. It will be easier for people who travel from Seemapuri to the commission's office in Indraprastha Estate to file a complaint against any form of discrimination or injustice. Earlier, many people  returned without filing a complaint because of the distance or unavailability of the concerned commission member,” he explained. 

The NGOs include DCVS and Operational Research Development Service in Laxmi Nagar, Allama Rafiq Trust in Daryaganj, Institute of Objective Studies in Jamia Nagar, Delhi Brotherhood Society in Court Lane, Dr Ambedkar Mission in Jahangirpuri, GDS Society in Nangloi and Anjuman Taraqqi Urdu (Hind) in Rouse Avenue. The commission received over 300 complaints in 2011.