I-T returns: Special counters set up for salaried taxpayers, pensioners

The Income Tax department has opened special counters to facilitate the filing of income tax returns by salaried people, as well as pensioners, on Friday. The counters will be open at Gayathri Vihar, Palace Grounds, for the next two days between 10 am and 5.30 pm.

The department has set up as many as 80 such counters. Nutan Wodeyar, Chief Commissioner, Income Tax, Karnataka and Goa Region, told reporters that three counters have been exclusively reserved for senior citizens and physically challenged persons.

A grievance counter has also been opened, this time, to enable quick response to the problems at the venue. Both, paper as well as e-filing facilities are available to file the returns. However, the taxpayers have to file their returns through e-filing, in case they claim the refund.

Many taxpayers, who had come to the venue, expressed their displeasure after they were asked to visit again to get the journal number for the remittances they made in the bank towards tax.

Narasimha Murthy, a taxpayer, told Deccan Herald, that it is taxing to come again to get the number for filing the returns. An I-T department official said due to the bank strike, the journal numbers could not be generated online.

“This will be done only after the bank starts functioning. The bank is providing remittance slip as a token of proof, the official added.

Another taxpayer, Somashekar, said the special counters are of great help as the officials provided him an accurate information of the tax which he needed to pay.

Renowned actor B Saroja Devi inaugurated the ‘Special Return Receipt Counters.’
Counters have been opened for e-filing, grievance redressal, PAN allotment/verification.

Helpdesks are also available to receive acknowledgment and for clearing other queries. Bank and ATM facility is also available.