Watch: Metro officials sack supervisor following netizen outrage after farmer is denied entry to metro

The video was later shared by many on different social media platforms criticising the BMRCL for the act of its security staff.

Bengaluru: Days after footage from a metro station in Bengaluru went viral after the security personnel reportedly denied entry to a farmer, Namma Metro officials terminated the services of the station's security supervisor on Monday.

On Saturday night, X (formerly Twitter) user Deepak N (@DeepakN172) posted a video and a photograph of a farmer wearing a white shirt, with a shawl and a plastic sack on his head waiting to enter the Rajajinagar metro station. A man named Karthik C Airani could be heard speaking in the video, arguing with the security that allegedly disallowed the farmer to enter for his "dirty clothes".

"Is there a rule posted anywhere that someone who wears dirty clothes cannot enter? If there is any problem, then we will agree to send him out, we will not object. But it is not right to deny entry based on his clothing. Is this VIP transport? It is a public transport," he said in the video.

Infuriated netizens flooded the post with replies, demanding the BMRCL to offer an explanation, sack the employee involved, and train employees better. "Kudos. If he can afford the ticket, he has the right to board the train," wrote X user Kshitij Salve, while another user Kiran Goli said, "This is unacceptable, great work on getting the person to board the metro..."

Facing public outrage, the Bangalore Metro Rail Corporation Limited (BMRCL) on Monday announced that it has sacked the security supervisor involved.

@OfficialBMRCL posted on X: “Namma Metro is an inclusive public transport. The Rajajinagar incident is probed & the services of the security supervisor is terminated. BMRCL regrets the inconvenience caused to the Passenger. (sic)”

Metro officials further clarified that the passenger completed his trip to Majestic, adding that a detailed enquiry will be undertaken by an internal committee headed by the Deputy Chief Security Officer to determine further steps.

"We don't have any rules that allow only certain people entry into the stations. We are awaiting the inquiry report to understand exactly what transpired but for now, we have asked the supervisor to not report to work anymore," a senior official told DH.