Google apologises for loading old UIDAI helpline no

Google. AFP file photo

Amid public outrage over Aadhaar helpline number being pre-stored without user consent on certain mobile phones, Google on Friday night apologised for "inadvertently" loading the old UIDAI helpline number and 112 helpline number into the 'setup wizard' of Android phones.

"Our internal review has revealed that in 2014, the then UIDAI helpline number and the 112 distress helpline number were inadvertently coded into the setup wizard of the Android release given to OEMs (Original equipment manufacturers) for use in India and has remained there since.

"Since the numbers get listed on a user's contact list these get transferred accordingly to the contacts on any new device," a Google spokesperson said in a statement.

Google apologised for the same and said the numbers can be manually deleted from the phones. It also promised to fix the same in future editions of its setup wizard.

"We are sorry for any concern that this might have caused, and would like to assure everyone that this is not a situation of an unauthorised access of their Android devices. Users can manually delete the number from their devices," the statement added.

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Google apologises for loading old UIDAI helpline no

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